Privacy policy

PRIVACY POLICY

Last updated: October 15, 2026

Website: https://doordom-records.com

Owner / Seller: Sole Proprietor (FOP) Kuts-Polikarpov Heorh Heorhiiovych (hereinafter referred to as the "Store", the "Seller", or the "Site Administration").

1. Definitions

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Site Administration" means authorized representatives of the Seller responsible for managing the Website, organizing personal data processing, and determining its purposes, scope, and methods.

1.1.2. "Personal Data" means any information relating directly or indirectly to an identified or identifiable natural person.

1.1.3. "Personal Data Processing" means any operation performed on personal data, including collection, recording, storage, use, transfer, updating, deletion, and destruction.

1.1.4. "Confidentiality of Personal Data" means the obligation to protect personal data against unauthorized access, disclosure, or use.

1.1.5. "User" means any individual who visits the Website, interacts with its features, or places an order.

1.1.6. "Third Parties" means delivery companies, payment providers, technical contractors, analytics services, and other service providers necessary for Store operations.

2. General Provisions

2.1. This Privacy Policy describes how Doordom Records collects, uses, stores, and protects the personal data of Website Users.

2.2. By using the Website, Users have the opportunity to review this Privacy Policy. Personal data is processed only where an appropriate legal basis applies.

2.3. This Privacy Policy applies exclusively to https://doordom-records.com and the related services provided by the Store.

2.4. The Store is not responsible for the privacy practices of third-party websites accessed through external links.

2.5. Users are responsible for ensuring that the personal information they provide when placing orders or contacting the Store is accurate.

3. Personal Data We Collect

3.1. When placing an order, contacting customer support, or interacting with the Website, the Store may collect:

  • first and last name;

  • contact phone number;

  • email address, where provided;

  • country, city, and shipping address;

  • order information and purchased products;

  • information required for payment and delivery;

  • information voluntarily submitted through the contact form.

3.2. The Website may also automatically collect technical information, including:

  • IP address;

  • cookies and similar technologies;

  • browser, device, and operating system information;

  • date and time of visits;

  • pages viewed;

  • referring websites;

  • technical information about Website interactions.

3.3. Payment card information may be processed by authorized payment service providers. The Store does not independently store Users' full bank card details.

3.4. Restricting cookies through browser settings may affect the functionality of certain Website features.

4. Purposes of Data Processing

4.1. We process personal data for the following purposes:

  • processing, confirming, and fulfilling orders;

  • arranging payments, packaging, and shipping;

  • communicating with Users regarding their orders;

  • handling returns, exchanges, and inquiries;

  • providing customer support;

  • complying with tax, accounting, and other legal obligations;

  • protecting the Website and preventing fraud;

  • analyzing Website performance and improving services;

  • sending marketing communications where an appropriate legal basis exists, including User consent when required.

4.2. Depending on the circumstances, the legal bases for processing may include contractual necessity, compliance with legal obligations, legitimate interests, or User consent under applicable law.

5. Sharing Personal Data with Third Parties

5.1. The Store does not sell Users' personal data to third parties.

5.2. Personal data may be shared to the extent necessary for:

  • fulfilling deliveries through postal and logistics providers;

  • processing payments through banks and payment service providers;

  • maintaining Website infrastructure and functionality;

  • responding to customer support inquiries;

  • providing analytics and security services.

5.3. Personal data may be disclosed to governmental authorities when required by applicable law.

5.4. Appropriate organizational and technical security measures are used to protect personal information.

6. International Processing and Data Transfers

6.1. Doordom Records may provide international shipping services.

6.2. To fulfill international orders, personal data may be transferred to delivery companies, payment providers, and other service providers located outside Ukraine.

6.3. Personal data may also be processed on servers operated by technical service providers in other countries.

6.4. Where required by applicable law, appropriate legal safeguards, including Standard Contractual Clauses, may be used for international transfers of personal data.

7. Shopify and Third-Party Services

7.1. The Doordom Records Website uses the Shopify platform to support its online store operations.

7.2. Shopify and integrated third-party services may process personal data to provide shopping cart functionality, checkout, payment processing, analytics, and security.

7.3. The use of these services may also be governed by their respective privacy policies.

8. Data Retention

8.1. Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.

8.2. Order information may be retained to meet accounting, tax, and other legal obligations.

8.3. Once the applicable retention period expires, personal data may be deleted or anonymized unless continued retention is legally required.

9. User Rights

9.1. Users have rights under Ukrainian personal data protection legislation, including the right to:

  • receive information about the processing of their personal data;

  • access their personal data;

  • request correction of inaccurate information;

  • request deletion of personal data where permitted by law;

  • withdraw consent where processing is based on consent;

  • submit complaints to the relevant supervisory authorities in accordance with applicable law.

9.2. Users located in the European Economic Area or the United Kingdom may have additional rights under the GDPR or applicable UK data protection legislation, including the rights to restriction of processing, objection, and data portability.

9.3. Users may exercise their rights by contacting the Store through the contact form available on the Website.

10. Children's Privacy

10.1. The Website is not specifically directed at children.

10.2. The Store does not knowingly collect children's personal data without the necessary permission of a parent or legal guardian where required by law.

10.3. If personal data belonging to a child has been collected without an appropriate legal basis, a request for its removal may be submitted through the Website's contact form.

11. Changes to This Privacy Policy

11.1. The Store reserves the right to update or modify this Privacy Policy to reflect changes in legislation, Website functionality, or data processing practices.

11.2. The latest version of this Privacy Policy will be published on the Website with the corresponding last updated date.

12. Contact Information

If you have any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your privacy rights, you can contact us through the contact form available on our Website.

Website: https://doordom-records.com

Owner: Sole Proprietor (FOP) Kuts-Polikarpov Heorh Heorhiiovych